Dear Valued Customer,

Thank you for choosing PREMIUMPITV for your reading needs. We are committed to providing high-quality e-books to our clients. However, we understand that there may be occasions where a refund is requested. Please review our refund policy carefully.

Refund Eligibility:

Refunds may be considered in situations such as:

• Dissatisfaction with the quality of the purchased e-book.
• Technical issues preventing proper downloading or reading of the e-book.
• E-book content significantly different from the description provided.

Refund Requests:

To request a refund, please submit a written request within 14 days of purchase. Email your request to support@PREMIUMPITV.fr with the subject « Refund Request – Ebook Title. » Include a detailed explanation and any relevant evidence to support your claim.

Refund Process:

Upon receiving your request, we will review the provided information. If your refund is approved, we will process it within 5 business days using the original payment method.

Refund Denial:

Please note that refunds may be denied if:

• The request is made outside the specified timeframe.
• The issue cited is outside our control, such as user hardware or software inadequacies.
• Insufficient evidence is provided to substantiate the claim.

Partial Refunds:

In certain scenarios, we may offer a partial refund depending on the extent of your dissatisfaction or the specific issues encountered.

Cancellation Policy:

Should you decide to cancel your purchase before downloading, we will provide a refund based on our cancellation policy, minus any applicable fees.

Changes to the Refund Policy:

We reserve the right to update or modify this refund policy at any time. Clients will be notified of any changes through our website or direct communication.

By purchasing from PREMIUMPITV, you agree to abide by the terms outlined in this refund policy. If you have any questions or concerns, please do not hesitate to contact us.

Thank you for choosing PREMIUMPITV E-Books. We appreciate your trust and look forward to providing you with quality digital reading material.